If Your Life Depended On Getting A Hold Of Someone? Would You Send Them An Email?

NO, if you value your life, you would call and text them until they answer. For companies, SALES is a matter of LIFE and DEATH. Textback.ai enables you to use the most effective methods to reach your audience; AI Voice Calls and SMS message layered into one single campaign fully automated campaign.
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A superhuman sales machine.

Textback.ai turns customer data into real conversations. Our AI agents reach every phone number like a closer would: voice calls, voicemails, SMS, and MMS, with smart follow-ups that keep going until you get an outcome.
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Join 4,000+ businesses driving sales growth.
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Discover How Our AI Boosts Your Sales

Stop chasing leads that never answer. Textback.ai’s AI reaches every prospect like a top closer would, calling, texting, following up, and adapting in real time until there’s a clear outcome. One automated, phone-first system that turns your data into conversations, conversations into conversions, and effort into scale.

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AI Sales flows running

Key features

AI VOICE

AI Voice for outbound and inbound: qualify, book, transfer, sell

VOICE-to-SMS

Automated AI phone call that sellsand delivers the checkout link via SMS

AUTO-ENRICH

Automatic tracking, enrichment, and CRM sync, every interaction becomes data

Our Superhuman
Sales AI

Under the hood is proprietary AI trained on billions of real-world sales interactions. It learns what works, adapts to responses, and optimizes for results, not activity.

No app download required. You own the phone channel and the insights.

Wouldn’t you like to have an automated superhuman sales machine as part of your team?

Now it’s possible.​

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Our Story

Born out of necessity. Built for supremacy.

Textback.ai started inside one of the world’s largest SMS marketing agencies. We needed phone-first AI that could text, call, switch to SMS mid-conversation, and track every touch in one campaign, all the way back to the CRM. None of the tools could do it. So we built the stack ourselves.​

Since 2018, Textback.ai has attracted peak AI and telecom talent to go beyond chatbots and dashboards: in-house models, carrier-grade infrastructure, and a proprietary data layer trained on billions of real interactions. The first commercial version shipped in 2019, and the platform has been compounding ever since.

​Today, Textback.ai has delivered 10 billion AI SMS messages and scales AI voice to 10 million calls per day. Across insurance, iGaming, e-commerce, and more, we turn customer data into leads, conversions, and insight, with attribution that proves what works.

Our Team

Klas Alfthan

Co-Founder, CIO

A creative force at the intersection of marketing and technology. With a background in marketing and law, Klas turns emerging ideas into market-shaping products and campaigns. He sees angles others miss and blends strategy, psychology, and innovation into advantages that accelerate growth.

Hannu Keränen

Co-Founder, CFO

A finance expert with a Master’s degree in Economics and a specialty in corporate finance. Hannu ensures that every decision, from capital allocation to market entry, is grounded in long-term value creation. He also helps in the expansion of our lead generation business, scaling it into a core revenue engine.

Valtteri Serimaa

Co-Founder,
Market Expansion

Valtteri possesses a rare instinct for opportunities long before they become visible to the market. Armed with a Master’s degree in Economics, he identifies emerging trends, builds strategic partnerships, and uncovers products that evolve into our next multimillion-dollar ventures.

Quang Nguyen

Co-Founder,
CTO & Head of AI

Former leader of Rakuten’s AI division years before AI became mainstream. Quang embodies technical excellence. With an agile engineering team under his command, he continuously elevates our voice and messaging platform into the most advanced, reliable, and scalable solution on the market. His unwavering discipline and pursuit of perfection set our technological standards.

Juuso Virtala

Head of Connectivity

A specialist in technology-driven business operations with a background in Industrial Engineering and IT strategy. Juuso manages global carrier partnerships and ensures every call and message finds the optimal route at the best possible quality and cost. He negotiates with leading telecom providers and keeps our infrastructure competitive, compliant, and resilient.

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Our Offices

DUBAI, UNITED ARAB EMIRATES

Palm Jumeirah

Our Offices

TALLINN, ESTONIA

Old Town

Our Offices

TOKYO, JAPAN

Roppongi

Our Company

Building the Future of AI-Driven Communication

Textback.ai is a global marketing technology group specializing in AI-powered voice and text message solutions that help businesses acquire, engage, and monetize customers at scale.

Our mission is simple: transform complex communication flows into automated, intelligent systems that deliver results every single time.

Our operational footprint extends across continents with headquarters in Tallin and a hub in Dubai and Tokyo, plus a distributed global team built for speed, innovation, and scale.

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What Client Say About Our Business

American Insurance Provider
Head of Growth

“SMS & Email were dead for us. Textback.ai changed everything.”

We were relying on email and basic SMS before. Once we switched to AI voice + SMS campaigns, our contact rate jumped immediately. The AI calling, leaving a voicemail, and then following up by text feels exactly like a top sales rep working 24/7. We’re booking more appointments with less manual effort than ever before.

iGaming Operator
VP of Sales

“This is the first tool that actually replaces manual sales work.”

Most ‘AI sales tools’ are just dashboards. Textback.ai actually does the work. It calls leads, handles replies, sends links, and keeps following up until there’s a clear outcome. We plugged it into our CRM and suddenly every interaction became data we could act on. It’s a real revenue engine, not a toy.

E-commerce Performance Marketing Agency
Founder

“The phone-first approach is the difference.”

What impressed us most was how natural the conversations feel. The AI knows how to sell in a call, when to switch to SMS, and how to keep prospects engaged without being spammy. We’re running millions of messages and calls per month, and the performance has been extremely consistent. This is built for scale.

FAQs

What makes Textback.ai different from traditional SMS or Voice platforms?
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Textback.ai is built for moments where results matter. Instead of relying on one-off messages, Textback.ai runs AI-driven voice calls and SMS together in a single automated campaign. Our AI doesn’t just send messages, it calls, leaves voicemails, switches to SMS mid-conversation, follows up intelligently, and keeps going until an outcome is reached. This is phone-first sales automation designed for conversion, not activity.

What does Voice-to-SMS actually mean?
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It means your prospects are reached the way a top sales rep would do it. Textback.ai’s AI agents can call a lead, respond naturally in real time, leave a voicemail if unanswered, and then continue the conversation via SMS or MMS, including sending checkout or booking links. Every step is automated, coordinated, and tracked. No silos, no manual handoffs, no dropped leads.

How does Textback.ai’s AI improve over time?
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Under the hood, Textback.ai runs proprietary AI trained on billions of real-world sales interactions. The system learns what messaging, timing, and channel combinations drive outcomes, adapts to customer responses, and continuously optimizes campaigns for bookings, transfers, sales, or conversions—not vanity metrics. You’re not managing scripts; you’re deploying an AI sales machine.

How can I track & sync results?
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You fully own the phone channel and the insights. Every call, SMS, reply, and outcome is automatically tracked, enriched, and synced back to your CRM. No app downloads are required for customers. Every interaction becomes structured data, so you know what worked, who converted, and why, across voice and messaging, in one unified campaign.

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Let's Talk About Next Adventure

Connect with our sales team for any inquiries, feedback, or assistance. We are committed to helping you achieve effective communication outcomes. After submitting the form our sales team or support will contact you!

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sales@textback.ai

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