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Information Collection Policy
When you use the Textback Ai Site or the Textback Ai Site, or sign up for the Services, Textback Ai may collect certain contact information from you, including, without limitation, first and last name, job title, organization name, city, state and zip code, email address, and phone number (collectively, “Contact Information”). When purchasing Services, you will be required to provide additional information that may include a credit card number or other banking or payment information (“Billing Information”).
To improve the navigation experience on the Textback Ai Site and the Textback Ai Site, Textback Ai also automatically receives and records information from your browser on our server logs, including the pages you request (“Site Information”).
In addition to the collection of Site Information, in connection with your use of the Services, Textback Ai may collect information that is created or provided by you for such purposes (collectively, “Service Information”). For example, if you enable users to send SMS messages through the Services, Textback Ai will collect and maintain the call data (recipient phone number, size and time of message and other transactional data). Service Information may include information that is Personally Identifiable Data (as defined in the next paragraph).
The Contact Information, Billing Information, Site Information, and Service Information may be referred to below, collectively, as the “Data”. “Personally Identifiable Data” means that data which directly, or used in conjunction with other provided information, enables the identification of a specific individual.
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at firstname.lastname@example.org.
Data Usage Limitations
Textback Ai may use data we obtain as described above for purposes relating to the Textback Ai Site and the Textback Ai Site and Services, including (a) providing the Textback Ai Site and the Textback Ai Site and Services to you, (b) facilitating third parties to participate in the provision and improvement of the Textback Ai Site and the Textback Ai Site and Services, (c) raising queries with you, and responding to issues you may raise, whether relating to our Services or otherwise, (d) performing credit checks and, (e) verification of personal or business data and payment details and other checks before offering our Services to customers.
If you are not a customer of Textback Ai (i.e., if you have not signed up to receive the Services), Textback Ai will use your Contact Information only for the purpose for which such information was provided. For example, if you have signed up to receive product information from Textback Ai, we will use your Contact Information only to send you that information. You may always opt-out of the receipt of any of those communications.
Does Textback Ai disclose Personally Identifiable Data to third parties?
Textback Ai does not share or disclose any of your Personally Identifiable Data except as described in this Section.
Agents, consultants and related third parties: Textback Ai uses third party vendors to perform certain business-related functions. Examples of such functions include data storage services, database maintenance services, and payment processing. When Textback Ai employs such third party vendors to perform services on its behalf, Textback Ai will only provide them with the Personally Identifiable Data that they need to perform their specific function. Each third party vendor is required to keep such Personally Identifiable Data confidential and not to use such Personally Identifiable Data for any purpose other than providing services to Textback Ai.
- Business transfers: Textback Ai reserves the right to sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personally Identifiable Data may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer or successor of Textback Ai may continue to use your Personally Identifiable Data as set forth in this policy.
- Legal requirements and other circumstances: Textback Ai reserves the right to disclose Personally Identifiable Data if required by law or if it believes in the good faith belief that such action is necessary to: (a) comply with a legal obligations, regulations, law enforcement, governmental and other legal requests or court order; (b) protect and defend the rights or property of Textback Ai; or (c) protect the property or safety of users of the Textback Ai Site, or the Textback Ai Site, or Services, or any third party; (d) enforce or apply our General Terms & Conditions and other agreements; (e) address fraud, security or technical issues. If Textback Ai is required by law to disclose any of your Personally Identifiable Data, then we will use reasonable efforts to provide you with notice of that disclosure requirement, unless we are prohibited from doing so by statute, subpoena or court or administrative order.
Textback Ai takes reasonable precautions such as policy-based access control to protect Data in our possession from loss, misuse, and unauthorized access. Textback Ai follows generally accepted industry standards to protect the Data, both during transmission and once received by Textback Ai. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and no company, including Textback Ai, can fully eliminate the security risks associated with such Data. While Textback Ai strives to protect your Data, Textback Ai does not guarantee its security.
Update Information, correction, or deletion of Contact Information
If you would like to update or correct any information that you have provided to Textback Ai through your use of our Services or this website, limit or opt-out of certain communications, please send an email to email@example.com or fill out the form in the “Contact us” link on this website. We will use reasonable commercial efforts to address any concerns that you may have.