Do you want to get your customers’ opinions on your product or service? Text-to-vote solutions let you create SMS surveys and text polling that are cost-effective, easy to run, and very flexible in the information they can gather from your audience. 

Businesses can send out text messages to their customers using SMS polling, encouraging them to respond with either a “YES” or “NO” in the message’s body. The responses are then tallied, and the results are analysed.

What Are Text to Vote Campaigns

Text to vote campaigns and surveys are a way of conducting polls and surveys via text messages to collect information about customer experiences, opinions, and preferences. 

To create an SMS poll, you simply send a text message to a contact list with your question or survey. The results are then tabulated, and you can see the votes of your contacts.

Text voting campaigns and surveys provide quick feedback and insights from a large group of people. They are also very convenient, as people can respond to your poll or survey instantly. 

Benefits of Text to Vote Surveys

SMS polls and text-to-vote surveys are increasingly being used by businesses to elevate their marketing efforts and get real-time information about their customers. Businesses can now send mass text messaging to their clients with information about new products, promotions, and updates. When using text to vote surveys, business owners leverage SMS messaging, which is much cheaper than traditional marketing channels and typically has a higher ROI. 

Some of the benefits text to vote surveys offer includes:

  • Quick and Easy to Set Up — You can create a text to vote survey in minutes, without special software or equipment.
  • Convenient — People can respond to your text to vote surveys from anywhere.
  • Detailed Reporting— detailed reporting, so you can see how people have voted and what they think.
  • Quick Feedback — Text to vote surveys provide quick feedback, so you can decide based on the latest information.

How Text to Vote Polls Can Impact Your Business

Text to vote polls can significantly impact your business by helping you make better decisions based on real-time information. Here are a few ways text to vote polls can supercharge your digital marketing efforts. 

Boost Customer Engagement

Text to vote polls are a great way to engage with your customers and get their opinions on your product or service. By sending out text messages with your poll or survey, you can encourage people to respond and give you feedback. This way, they can contribute to the product development process and help make your product or service better.

Promote Your Brand

Text to vote polls are also a great way to promote your brand. By sending out text messages with your poll or survey, you can reach a large number of people and get them interested in your product or service.

Reduced Marketing Costs

Text to vote polls are a cost-effective way to reach many people with your marketing message. SMS is much cheaper than other marketing channels, such as TV, radio, and print.

How Should a Text to Vote Question Be Like

Text to vote questions should be clear and concise so that people can understand what you’re asking and easily respond. The questions should allow you to get the information you need. 

For example, if you want to find out how satisfied people are with your product, you might ask, “How satisfied are you with our product?” on a scale of 1 to 5, rather than “What is your opinion on our product?”. 

5 Useful Examples of Text to Vote Questions

An effective text to vote campaign must ask the right questions to the right people at the right time. This guarantees the best results for your business and allows you to get relevant information to help achieve your marketing goals. 

The examples below show relevant questions that garner higher response rates and provide useful information on your brand or product. 

  1. How easy is it to find our product in the store?
  2. What do you think of our new website design?
  3. How likely are you to recommend our company to a friend or family member?
  4. What can we do to improve our customer service?
  5. How satisfied are you with our product or service? 1. Excellent, 2. Good, 3. Poor

Do People Attend SMS Polls? What Do Statistics Tell Us?

Yes, people attend text to vote polls. The data speaks for itself—nearly all SMS text messages are opened and read within three minutes of receipt. SMS polls also have 8 times the response rate for email. This high response rate is due to the convenience of text messages. This means that people can respond to your poll or survey instantly, without having to find a computer or login into their email account. Text messages are also more personal and intimate, which makes people more likely to respond honestly.

What You Should Avoid When Running Text to Vote Campaigns

When running text to vote campaigns, there are a few things you should avoid to ensure the best results. Text to vote can have a significant impact on your business when done the right way and using the right strategies like sending out texts at the right time. Avoid these common mistakes most businesses make: 

Asking Leading or Loaded Questions

Leading or loaded survey questions are those that bias the respondent towards a particular answer. For example, a leading question might be, “Are you happy with the current state of the economy?” This question is biased because it assumes that the respondent is unhappy with the current state of the economy.

Asking Too Many Questions

Text to vote surveys should be short and to the point. If you ask too many questions, respondents may become bored or frustrated and less likely to complete your survey.

Not Providing an Incentive

An incentive is something that encourages people to take part in your text to vote campaign. For example, you might offer a prize to the person who completes your survey.

Not Following Up

Once you’ve conducted your text to vote campaign, be sure to follow up with the respondents. Thank them for their time, and let them know what you’ll be doing with the results of the survey.

How to Create SMS Polls

Get your text to vote campaign up and running in a few minutes by signing up for Textback. Here’s how to create a successful SMS poll campaign.

Create a Poll

Textback text polls are composed of sub-keywords and keywords. Once all the keywords are chosen, you then create your poll. To make it easy for you to get started, Textback gives you easily accessible options. This is the most basic approach to starting a text voting campaign.

Push Your Keyword and Short Code

Send a message to your contacts with your survey and its purpose, what’s in it for them, and what is required of them. Having direct, actionable keywords encourages people to respond more quickly.

Let Customers Respond

You will begin receiving survey responses a few minutes after sending out the text campaign. Customers will then receive automated personalized follow-up “thank you” SMS text messages.

How to Get Started with Textback Text to Vote Solutions

Textback allows you to create unlimited polls and surveys that you can broadcast to a wide audience. To get started, simply sign up for a free account and then follow the steps below:

  1. Log in to your Textback account and click on the “Create SMS Poll” button.
  2. Enter your poll question and select the date range for your text to vote campaign.
  3. Select your target audience and enter the mobile numbers of those you want to receive your text to vote campaign.
  4. Send your text to vote poll, and wait for the live results.

Creating SMS polls is quick and easy with Textback’s vote feature. Textback helps you easily create and manage your text to vote campaigns and leverage Artificial Intelligence’s power to automate and grow your business. 


How should I send a survey through text?

Keep your questions clear and concise when sending a text to vote survey. You should also avoid asking too many survey questions, as this can overwhelm people and make them less likely to respond.

Do people attend SMS polls?

According to a recent study, text to vote surveys have a high response rate, with people being more likely to respond to a text to vote survey than a traditional online survey. This high response rate is because of the convenience of text to vote surveys, as anyone with a mobile phone can access them. 

Are SMS polls free?

To start a text to vote campaign, you need to know that many platforms have different pricing models for SMS polls. Textback allows its users to start a free SMS trial by creating an account. You can pay based on the number of words you send for your campaign. Contact our experts for more information. 

How can I end SMS poll campaigns?

To end a text to vote campaign, simply log into your Textback account and choose the campaign you would like to stop.